Shipping policy

We ship within Australia only.

Dispatch

Every order is packed and dispatched within 24 hours of being received. Orders are packed in sturdy cardboard boxes or tubes.

Carrier and delivery times

We send orders with Australia Post. Delivery times depend on where you live. As a guide, once dispatched, metro orders arrive in 1 to 3 business days, regional and interstate orders in 3 to 5 business days, and remote orders in 7 to 10 business days. You will receive an email so you can track your order.

Shipping rates

Standard shipping is $15 within Victoria, $20 to the rest of Australia, and $25 to Western Australia and the Northern Territory. Standard shipping is free on orders of $100 or more.

Local delivery

If you live within 25 km of our Ringwood hub in Melbourne, we hand deliver your order within 24 hours. You still pay the delivery cost, but your order arrives faster.

Christmas

For Christmas delivery, please order by 13 December 2026.

Damaged in transit

If anything unexpected happens in transit or when your order arrives, email us at info@botanikos.com.au and we will sort it out. See our refund and returns policy for details.

Questions

Email info@botanikos.com.au or message us on Instagram or Facebook.